Terms of Service
These terms cover your use of the MXP Group LLC website (mxpgroup.net) and the MXP Driver app (iPhone, Android and driver.mxpgroup.net). By using either one, you agree to them. If you do not agree, please do not use them.
Last updated November 10, 2026.
Who we are
MXP Group LLC (MC 1338036, USDOT 3759824), 1888 Brittmoore Rd #1447, Houston, TX 77043. You can reach us at operations@mxpgroup.net or 281-787-6674.
The website
- Quotes and requests. A quote request, tracking lookup or message sent through the site does not create a contract to haul freight. Freight services are provided only under a written agreement, such as a signed rate confirmation or carrier agreement. If that agreement conflicts with these terms, the agreement controls for that shipment.
- Accurate information. Please give us accurate details about your shipment, your company and yourself. You are responsible for what you submit.
- Tracking information. Load status, location and arrival times shown on the site or in a tracking link are estimates based on data from drivers, ELD devices and third parties. They can be delayed or wrong, and they are not a guarantee of delivery time.
- Driver applications. Applying does not guarantee work with MXP. We do not run background or MVR checks without your written consent.
The MXP Driver app
- Who can use it. The app is only for drivers and staff of MXP Group LLC. Accounts are created by MXP. If you were not given an account, you may not use the app.
- Your account. You sign in with your phone number and a PIN. Keep your PIN private, do not share your account, and tell us right away if you think someone else has used it. Actions taken with your PIN are treated as yours.
- Accurate records. Status updates, photos, signatures, inspection and accident reports, maintenance entries and messages you submit must be true and complete. Do not upload anything unlawful, or anything that is not related to your work for MXP.
- Safe use. Do not use the app while driving. Pull over safely first. The app is a tool and does not replace your duty to follow the law, hours-of-service rules and the instructions you are given.
- Location and data. While you have an active load, the installed app shares your location with MXP, even when it is closed or another app is open, as described on our Privacy page. You can turn off location access in your phone's settings, but features that depend on it will stop working.
- Access can end. We may suspend or remove an account at any time, for example when your work with MXP ends or the app is misused. Records tied to your work are kept as described in the Privacy page.
- Your work relationship. These terms cover use of the app only. Your pay, status and duties are set by your agreement with MXP, not by these terms.
Acceptable use
Do not misuse our website or app. That includes trying to break in, scraping or overloading the site, sending spam through our forms, pretending to be someone else, or interfering with how the services work for others.
Our content
The MXP name, logo, website and app, and the materials in them, belong to MXP Group LLC or its licensors. You may use them only to do business with us. Do not copy or reuse them without our permission.
Third-party services
The site and app rely on outside services such as maps, weather radar, text messaging and notifications. We do not control them and are not responsible for their outages or errors.
Disclaimers
The website and app are provided "as is" and "as available." To the fullest extent the law allows, we make no promises that they will always be available, accurate or free of errors, and we disclaim all implied warranties. This section does not change our responsibilities for cargo and services under a written freight agreement and the law that governs it.
Limit of liability
To the fullest extent the law allows, MXP Group LLC is not liable for indirect, incidental or consequential damages, or lost profits, arising from your use of the website or app. Our total liability for claims about the website or app is limited to $100. Nothing here limits liability that the law does not allow us to limit.
If you break these terms
You agree to cover reasonable losses we suffer because you misused the website or app, or because information you submitted was false or unlawful, to the extent the law allows.
Changes
We may update these terms. The date at the top shows when they last changed. Using the website or app after an update means you accept the new terms.
Governing law
These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute about them will be brought in the state or federal courts located in Harris County, Texas, unless a written agreement between you and MXP says otherwise.
Contact
Questions about these terms? Email operations@mxpgroup.net or call 281-787-6674.